To gain a competitive edge in today's business environment, companies need to be customer-driven. Pivotal specializes in delivering flexible, powerful CRM that enables companies to implement customer-centric strategies that deliver a customer experience that sets them apart.

Pivotal has helped companies such as Sharp Electronics, Centex Homes, Farm Credit Services of America, and Premera Blue Cross manage sales, marketing, and customer services processes for optimal advantage and proven return on investment.

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