| VendorGuru.com Helps Businesses Switch to VoIP Phone Systems | ||
| by VendorGuru, | ||
| Savvy businesses--small, medium, and large--are updating their traditional phone systems to Voice over Internet Protocol (VoIP) phone systems, and an Infonetics study estimates that more than a third of large organizations now run on VoIP. VendorGuru.com, a business to business (B2B) resource Web site, helps companies of all sizes find the right VoIP solutions (http://vendorguru.com/telephony/). The Web site prompts users with specific questions and based on their answer, matches each B2B executive with the best VoIP system for their business and budget. (PRWEB) Nov. 13, 2006--VendorGuru.com provides comprehensive resources for business to business (B2B) executives who are considering advancing to Voice over Internet Protocol (VoIP) phone systems (http://vendorguru.com/telephony/). Using in-depth interviews with 240 companies, Infonetics studies estimate that 36 percent of large, 23 percent of medium, and 14 percent of small North American organizations interviewed were using VoIP products and services in 2005. Infonetics forecasts significant increases in the use of VoIP phone systems across all segments with small business use expected to triple by 2010. The growing interest and prevalence of VoIP shows this phone system is coming of age and a growing necessity for all companies that want to keep their competitive edge. According to Tara Moynihan, managing producer of VendorGuru.com, "We understand how valuable time is. That's why we've done exhaustive research on IP Telephony, as well as customer relationship management (CRM) and call center operations vendors, to provide the VendorGuru.com user with targeted information. Our guided questions help users determine which vendors can give them the phone systems solutions that they need to keep up with the changing demands of business." The Infonetics surveys, conducted over the last three years, also found that in 2005, organizations spent an average of $47,667 on hosted VoIP; a figure that is expected to increase 34 percent to $63,799 by 2007. For managed customer premises equipment during the same period, expenditures are expected to increase more than 160 percent. According to Matthias Machowinski, Directing Analyst at Infonetics Research, "When companies buy a new phone system, they generally invest in the latest technology, which happens to be VoIP-based now." Machowinski adds, "Our forecasts show continued steady uptake of VoIP over the next few years, with adoption following a relative straight line, not the S-shaped curve typically seen in the adoption of emerging technologies." A VoIP phone system transmits voice calls over an existing Internet line and provides the same features as traditional landlines--caller ID, voice mail, and call waiting--as well as added benefits like unlimited long-distance and local calling, scalability, multiple location integration, and merging voice and data systems. VendorGuru.com has done exhaustive research to identify the most respected and cutting-edge companies in CRM, telephony, and call center operations. This one-stop approach saves business professionals valuable time and money finding the business solutions they need. |
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CRM/Salesforce Automation |
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Phone Systems/ Telephony |
